Terms of service

OVERVIEW
This website is operated by My Custom Canvas. Throughout the site, the terms “we”, “us” and “our” refer to My Custom Canvas. My Custom Canvas offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, while using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) modifications to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfer.

You agree not to duplicate, reproduce, copy, sell, resell, or exploit any part of the Service, or use of or access to the Service or any contact on the website, without our express written permission.

The headings used in this agreement are for convenience only and do not affect the meaning of these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be solely relied upon for decision-making without consulting more primary, accurate, or timely sources. Use of this material is at your own risk.

Some content may contain historical information which is not current and is provided for reference only. We may modify site contents at any time but have no obligation to update any information. It is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice.

We reserve the right to change or discontinue the Service (or any part or content) without notice at any time.

We are not liable to you or any third party for modifications, price changes, suspensions, or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online. These items may have limited quantities and are returnable or exchangeable only according to our Return Policy.

We have done our best to display product colors and images accurately. We cannot guarantee that your monitor’s display of any color will be accurate.

We may, but are not obligated to, restrict sales of our products or Services to any individual, region or jurisdiction. We may exercise this right case by case. We may also limit product or service quantities, and all product descriptions and pricing may change at any time without notice. We may discontinue products at any time. Any offer made is void where prohibited.

We do not guarantee that any products, services, or information purchased will meet your expectations or that any errors will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. In our sole discretion, we may limit or cancel quantities per person, household, or order. These restrictions may include orders placed under the same account, credit card, billing, or shipping address. If we change or cancel an order, we may try to notify you using the contact info provided at checkout.

We may limit or prohibit orders that appear to be placed by resellers, distributors, or dealers.

You agree to provide accurate and up-to-date account and purchase information. You agree to promptly update your account, including email address and credit card details, so we can complete your transactions and reach you if needed.

For more detail, see our Returns Policy.

OPTIONAL TOOLS
We may offer access to third-party tools we neither monitor nor control.

You acknowledge and agree that we provide access to these tools “as is” and “as available” without any warranties or endorsements. We will not be liable for any issues arising from your use of third-party tools.

Your use of optional tools is at your own discretion and risk. Ensure you are familiar with and approve of the terms from the applicable third-party provider.

We may also launch new services or features on the site in the future. These will also be subject to these Terms.

THIRD-PARTY LINKS
Some site content, products, and services may involve third-party material.

Links to third-party websites may be provided. We do not endorse and are not responsible for third-party content or websites.

We are not liable for any harm or damages related to third-party products, services, or transactions. Please carefully review their policies before engaging. Complaints should be directed to the third party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit materials (e.g., contest entries) or creative content (e.g., ideas, suggestions), you grant us unrestricted rights to use, edit, copy, and distribute that content in any medium.

We are not obligated to keep your comments confidential, pay for them, or respond to them.

We may monitor, edit, or remove content that violates any laws or these Terms. You agree your submissions do not violate third-party rights, including copyright or privacy. You also agree not to post unlawful or harmful material. You are solely responsible for any comments you make.

PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. See our Privacy Policy for details.

Mobile Terms of Service

Last updated: Oct. 25, 2024

The My Custom Canvas mobile message service (the "Service") is operated by My Custom Canvas. Your use of the Service means you agree to these Mobile Terms. We may change or cancel the Service or its features at any time without notice. Continued use after updates means you accept the changes.

By opting in, you consent to receive recurring marketing SMS/text messages via an automatic dialing system to the mobile number you provided, even if on a Do Not Call list. Messages may include offers, reminders, and promotions.

Signing up is not required for purchases. Participation is voluntary. Message/data rates may apply based on your wireless provider.

To cancel, text STOP to +18447892493 or use the unsubscribe link (if applicable). You’ll receive one confirmation text. For help, text HELP or contact support@mycustomcanvas.com.

We may change our shortcode or number. Messages sent to outdated numbers may not be received.

We are not liable for failed or delayed messages. Make sure your phone number is valid and current. See our Privacy Notice for how we collect and use your data.

ERRORS, INACCURACIES AND OMISSIONS
Sometimes there may be errors, inaccuracies or omissions in product descriptions, pricing, promotions, offers, shipping times, and availability. We reserve the right to correct these at any time without prior notice, including after an order has been placed.

We are not obligated to update any information, unless required by law. No posted update or refresh date should imply that all content has been modified.

PROHIBITED USES
In addition to other prohibitions in the Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit unlawful acts; to violate laws or regulations; to infringe intellectual property rights; to harass or harm others; to submit false information; to upload harmful code; to collect personal information; to spam or phish; or to bypass security features. We may terminate your use for violating any prohibited use.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee your use of the Service will be uninterrupted, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and products provided are “as is” and “as available,” without any warranties of any kind.

My Custom Canvas and its team are not liable for any damages arising from your use of the Service or products, including lost profits, data, or other indirect damages. In jurisdictions that don’t allow limitations of liability, our liability will be limited to the maximum allowed by law.

INDEMNIFICATION
You agree to indemnify and hold harmless My Custom Canvas and its affiliates, partners, officers, and employees from any claims or demands, including legal fees, due to your breach of these Terms or any law or third-party rights.

SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remainder will still be valid and enforceable to the fullest extent permitted by law.

TERMINATION
All obligations incurred before termination will survive. You may terminate by stopping use of our site. We may terminate this agreement at any time if you fail to comply with these Terms, and you will remain responsible for all amounts due up to the termination date.

ENTIRE AGREEMENT
Our failure to enforce any part of these Terms is not a waiver. These Terms, along with any policies posted by us, represent the entire agreement between you and us and supersede prior agreements.

GOVERNING LAW
These Terms of Service and any agreements for Services shall be governed by the laws of the United States.

CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We may update these Terms at our discretion. Your continued use of the website after changes means you accept them.

CONTACT INFORMATION
Questions about the Terms of Service should be directed to our Help Center.